Team Development: Transforming culture and performance through the executive team
Our Fort Worth-based mid-sized manufacturing client was challenged with high turnover and low employee engagement scores. Leadership turned to ClearSpace to help gain a deeper understanding of employee engagement hurdles and coach the executive team to help build a stronger corporate culture.
Scope
Impacting organizational culture and performance starts from the top down. This engagement brought a focus on increased executive awareness and skill as well as understanding and elevating the employee experience.
Approach
Engaged in a 6-month executive team development program to shift their mindsets and behaviors
Supplemented team engagement with individual coaching for key executive team members
Facilitated focus groups with employees to uncover the most significant engagement challenges
Shared results with the executive team and senior leadership, partnering with them to develop action steps to address identified obstacles
Results
Increased revenue 15% over previous year and EBITDA up 47%
Clear definition of the organizational culture in terms of beliefs and behaviors
Executive team alignment with the culture, holding themselves accountable to “walk the talk”
Improved quality of life for shop and line employees resulting in more active employee engagement, including ownership for results and increased collaboration
A shift from reacting to stress points to creating value-added solutions
“I’m happier, the team is lighter and more genuine; we’re better aligned and all of that helps us perform better. We value the way you modeled effective leadership for our team. The balance you brought between the different types of techniques, and bringing assertiveness and compassion to the conversation was really helpful to observe. It gave me a good sense of what that looks like.”
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